Online Claims management Service

From Loss notification to final settlement, the XClaim eXtranet platform manages online the entire data flow generated by a Claim. Three versions of the XClaim service are currently in production::

  • XClaim Port – the Application dedicated to managing cargo loss surveys
  • XClaim Med – the online Service specialised in Claims management for Medical Malpractice
  • XClaim Fair – is the Software designed to manage Damage occurs during Trade Shows
Clients who use XClaim handle procedures more promptly throughout the whole process, making better use of their human resources resources.
As a result, the return on the cost of the service is evident very quickly. Companies easily achieve a positive ROI thanks to a significant reduction in indemnities, resulting from drastically shorter settlement times.
To monitor trends, the application provides risk managers with statistics for analysis, helping them to identify weak points in their processes and to seize opportunities in the insurance industry.
For claims adjusters, brokers and insurance companies alike, XClaim is the most complete platform for reorganising the claims office

SaaS - Software as a Service

XClaim is a management software system, delivered as an online service on the SaaS model.
The Web Applications are physically hosted in the Xtranet's Cloud, in a central position accessible to all users.. This means:

  • no Software installing on desktop PC.
  • no in-house server to buy and managing
Your extranet platform is always available online, 24/7/365.
Authorised users can access to the Claim data in real time, simply through an web browser, already onboard on every computer o table.
The XClaim Service centralises the Claims management, reduces process costs, and avoids the communications delays typical of traditional working methods.
Wherever they are, users simply connect to the internet to access the data and update it on the fly..

Where is XClaim?

The XClaim Services are provided from the Server Farm based in Genoa (Italy). The Data Center has been designed and built to quality and technology standards aimed at ensuring the highest level of infrastructure security and service.
All the support systems are fully redundant and constantly checked. In the event of an anomaly we react immediately: we receive alerts before problems arise, preventing service disruptions.
The Xtranet Data Center is protected by sophisticated physical and logical systems, that detect and promptly block any intrusion attempt.

XClaim gestione sinistri

Skills & confirmations

After 14 years of experience in the loss adjusting sector, we decided to found our TPA consultancy and management company.
The goal was to guarantee customers the maximum efficiency and seriousness in the management of cargo claims and expertise.
After trying it, we chose the XClaim Port for two reasons.
First of all it is the only software dedicated to freight transport.
On the market there are countless solutions to manage claims of all kinds, too general for our needs.
Secondly, not having large sums to invest in order to set up a ced, this ready-to-use service was the perfect solution, both for low costs and for immediate availability.
The result was that we won new customers thanks to this tool, which allows them to always keep an eye on the progress of each practice.

Luca Montefiori & Simone Biagiotti MoBi logo